Uber app redesign includes public transit, combines ride hailing and food delivery

Uber app redesign includes public transit, combines ride hailing and food delivery


Uber is shaking up its application in a colossal upgrade that will urge clients to take open transportation, among other new includes, the organization declared at an occasion in San Francisco on Thursday.

In a meeting on CNBC's "The Exchange," CEO Dara Khosrowshahi told CNBC's Deirdre Bosa that the objective of the upgrade is to make Uber "the working framework for your regular day to day existence," a message resounded in a news discharge on the organization's site. While clients may as of now go to Google Maps for data about open travel, Khosrowshahi said he would like to fabricate an encounter like what Amazon has worked for item search, taking into consideration clients to travel through inquiry through exchange on one stage.

The overhaul will likewise consolidate Uber's ride-hailing and nourishment conveyance applications, help new methods of transportation like bikes and include wellbeing highlights. Only several days sooner, Uber-rival Lyft changed its application to make it simpler for clients to switch between various methods of transportation, as well.

The progressions will be conspicuous when a client opens the application. Clients will be provoked to get a ride or request nourishment instead of bouncing directly into the guide screen of Uber's leader application. Uber will likewise reveal another prizes program for successive nourishment conveyance clients and make it simpler for drivers to comprehend what they will gain for their excursions.

The update comes in the midst of speculator distrust about the organization's long haul way to productivity as misfortunes mount even as development eases back. The stock has lost about a fourth of its incentive in the course of recent months, and Khosrowshahi revealed to CN that Uber comprehends "markets need development, yet they don't need development at any expense."

Uber is likewise testing an as of late passed California law that would constrain the organization to regard drivers as representatives instead of temporary workers. Uber has battled it ought to be absolved from the law by contending that its drivers are outside the "typical course of its business," portraying its administration as "an innovation stage for a few unique sorts of advanced commercial centers." Combining its ride-hailing and nourishment conveyance benefits all the more intently in a solitary application could help reinforce that contention.

Uber is likewise including an entire host of new wellbeing highlights, including the capacity to demand a remarkable four-digit PIN number to ensure riders are getting in the vehicle they requested, another catch to report security concerns while driving, and a "content to 911" choice if the circumstance heightens.

The move comes not long after the organization has confronted restored investigation over how it handles grumblings from riders. A Washington Post examination discovered Uber agents were urged to ensure the organization, as opposed to complainants who at times made rape charges against drivers for Uber.

Khosrowshahi said on CN, "I totally can't help contradicting that report," and that it's "absolutely off kilter." Khosrowshahi said Uber means to help survivors above all else with its wellbeing gathering.
Oldest